Positive Tracks has established this policy to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for our Web site: www.positivetracks.org.

While we encourage young people to visit our site and learn more about our programs, we recommend, however, that parents approve and closely supervise the activity of their children under age 18 at this and all other online sites. We urge youth to check with their parents before entering information on any website and we urge parents to discuss with their children restrictions regarding the online release of personal information to anyone they don’t know.

The privacy policy may change from time to time so please check back periodically. This policy was last updated on October 31, 2018.  

What Information We Collect

The following lists the most common ways in which we collect your personal information.

  • When you sign up to receive email newsletters from us
  • When you make a donation to us
  • When you register for and participate in our programs, activities, initiatives, and events
  • When you request information or assistance
  • In conjunction with your employment inquiries or applications
  • When you participate with social media accounts involving Positive Tracks
  • In conjunction with any verification of your information
  • In conjunction with investigations into any activity that may violate the law or the Website’s terms and conditions
  • In conjunction with any other place on the Website where you knowingly volunteer personal information, such as through an online contact form
  • Information from third parties, such as fundraising sites or wealth screening companies
  • Information in the public domain, such as newspaper articles or websites

The types of personal information that Positive Tracks collects may include:

  • Your name, gender and date of birth
  • Your contact details (address, email, phone number and social media contact details)
  • Family and spouse/partner details, relationships to other supporters
  • Your professional activities and employment details
  • Current interests and activities
  • Records of donations
  • Contact preferences
  • Media articles about you
  • Your IP address, location, browser type and information on how you interact on our website
  • Your bank or credit card details in line with payment card industry standards
  • Any other information provided by yourself at the request of Positive Tracks

General Information Collection and Use

Positive Tracks is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. We collect information from our users at several different points on our Web site.

How We Use Your Information

Positive Tracks uses the information we collect about you in the following ways:

  • To deliver our programs and curriculum;
  • To help us with understanding more about how our communication channels, including our website, are used, and to perform statistical and demographic analyses of users;
  • To send you communications that may be of interest to you, either electronically or otherwise. If you indicated that you are interested in receiving regular information about Positive Tracks’ work, we will send you communications regarding our work and activities, either electronically or otherwise, such as newsletters, event notifications, Annual Report, and donation appeals;
  • To communicate with you about a transaction;
  • To notify you about changes to our policies.

Access to Your Information and Correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at the following address: [email protected].

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

How we protect information

Positive Tracks attempts to protect against the loss, misuse and alteration of your personal information. No data transmission over the internet can be guaranteed to be 100% secure. Therefore, we cannot guarantee that personal information remains confidential during transmission over the internet, so any transmission is at your own risk. Positive Tracks uses industry accepted data collection and encryption methodologies in an attempt to insure the secure collection and transmission of sensitive user information. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Cookie Usage

Like many websites, Positive Tracks uses cookies to improve our site and deliver more personalized service but is in no way linked to any personally identifiable information while on our site. Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.

Generally, Positive Tracks may use cookies and the information they provide to: (a) remind it of who you are; (b) access your account information in order to deliver to you better and more personalized service; (c) estimate its audience size; (d) determine the nature and extent of repeat usage; and (e) measure certain traffic patterns to understand how users’ habits are similar or different from one another, so that Positive Tracks may improve its site. 

Links to Other Websites

Our site may contain links to and from the websites of other organizations. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
How We Share Your Information

We will never sell or rent your information to third parties for marketing purposes. However we may disclose your information to third parties acting as agents and data processors carrying out work on our behalf, such as donation processing companies or suppliers of email marketing services. These entities have access to the personal information needed to perform their functions and are contractually obligated to maintain confidentiality and security.

For example, when you are using our secure online donation pages you are going through a partner company (CrowdRise) and the information you give, such as your credit card number and contact information, is provided so that the transaction can take place.

We comply with all laws to which we are subject. With respect to personally identifiable information you provide to us, we will only disclose it to the extent that we, in good faith, believe that applicable law requires it.

How Long We Store Your Data

We will hold your personal information on our systems for as long as is necessary for the relevant activity. If you request that we stop sending you marketing materials, we will keep a record of your contact details and appropriate information to enable us to comply with your request not to be contacted by us.

Contact Us

Please contact us if you have any questions about our privacy policy or information we hold about you:

  • By email at [email protected]
  • By mail to: Positive Tracks, 35 S Main Street, Hanover, NH 03755